Concept Work
We help create your brand's point of view by developing detailed retail, wholesale and production concepts for initial strategy.
Market Research and Sales & Marketing
We give your brand resonance in the market with evaluations of the competition, consumer polls, and product tests in culturally appropriate locations.
Market and Channel Planning
We can design and implement multi-channel strategies in a variety of markets, whether you compete in retail, wholesale or franchise environments.
Project and Systems Development
We will build your master timeline and work plan for:
• Production facility construction
• Marketing planning & implementation
• Store planning, construction & roll out
• Wholesale business development
• Training
• After-launch support
Corporate Structure
For a seamless operation, hire for the right tasks and apply each role correctly. We'll help you establish an efficient, thriving business model.
Product Development
Find out what the consumer really wants. Our U.S.-based lab staffs experts in coffee, tea and non-coffee beverage and food development. Our solutions include:
• Recipe development and implementation
• Analytical & consumer testing
• Equipment sourcing & specification
• Strategic supplier alliances & supply-chain solutions
• Production-quality assurance testing
Production Facility Management
We partner with premier manufacturers of coffee roasting systems, and can help you design, build and staff the perfect facility for your product and distribution needs.
We can create, fine-tune and manage production in these areas:
• Green coffee receiving & cleaning
• Storage of raw materials
• Roasting & packaging
• Staging & shipping
• Quality assurance
• Storage of allied products
• Food production (if required)
Agronomy
We find the best ways to increase your coffee's quality and yields, by working with agronomists who know coffee. They will carefully analyze every variable contributing to your coffee's quality, and help you improve growing methods where necessary.
Processing
Once harvested, careful processing further assures your coffee's quality. From picking coffee at the right time and in the right way, then milling and drying it to perfection, we'll help you create a product you'll be proud of.
Production Facility Management
We can help you design, build and staff the perfect facility for your coffee processing and distribution needs:
• Green coffee cleaning & milling
• Storage of raw materials
• Staging & shipping
• Quality assurance
Market Access
We build recognition for your coffee so you can secure strategic partnerships. We can help you successfully distribute your coffees through international channels, to the right customer base, so you can build long-term relationships with roasters.
Retail Design and Buildout
We fully manage the design, construction and outfit of retail chains. Our specialized skill set includes:
• Concept-appropriate store design
• Ergonomics & time in motion
• Equipment-specific utility requirements
• Functional aesthetics
• Lighting
• Menu development
Retail Training and Sales Support
Your staff must be prepared to implement the high standards set by your company mission. We'll give you the operations templates necessary to match your people with the tasks they'll need to execute.
Launch Support
New coffee companies have the opportunity to make a distinct impression in their markets. In addition to operations logistics (inventory, staff training, etc.), we work with media consultants to bring public relations to bear on your behalf, supporting each aspect of your company's debut, and long after.
Espresso and Coffee Brewing Training
Our widely-used training programs were built with your long-term business in mind, to give you a consistently satisfied customer base. We have trained baristas from behind the bar to numerous regional, national and world competition podiums.
